COVID-19 Updates

Town Hall is currently closed to the public, however all Town staff are working standard operating hours and available to assist citizens by phone or email. Most Town services remain available remotely or by mail/drop box, and select services are available by appointment only (e.g. Marriage Licenses).

Please use the links below to learn more about specific service offerings.

Reopen Connecticut Resources

Assistance Programs - Daily Essentials & Mental Health

Staying Busy - Virtual Programming, Entertainment, etc.

Health and Safety

News Updates & Resources


Contact the Town Customer Service Center at (860) 652-7710 or

Tell Us How We're Doing - Click here to submit positive feedback or areas for potential improvement.

Glastonbury Websites for Local Business Hours/Operations

Many residents and community groups in town have created websites dedicated to helping to promote the restaurants, retail shops, and other businesses that are open for business during this pandemic. Please visit the sites below for information on where to get takeout food, shop retail, and more!

We're Here to Help 

Our knowledgeable Customer Service Representatives are available by phone or email and will be checking voicemails and emails regularly during normal business hours (Monday-Friday, 8:00 am - 4:30 pm).  Please contact them with any questions or assistance needs at (860) 652-7710 or

We appreciate your patience as we make every effort to balance the health of Glastonbury staff and community members with the ability to maintain standard operations.  As always, if you are feeling ill, have traveled to a high risk area for COVID-19, or have been in contact with anyone who has symptoms or has traveled to such areas, please refrain from going to any public facilities or coming into contact with others.  For the most up-to-date and accurate information regarding the Coronavirus (COVID-19), please visit or use the links in the "Resources" section below.


For more information on the virus, the symptoms, how it spreads, and how you can protect yourself, please visit the Questions and Answers web page from the World Health Organization


If you are traveling out of country contact your airline for any special instructions or procedures.

Coronavirus - Background Information

Coronaviruses are a large family of viruses found in both animals and humans. Some infect people and are known to cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS).  Federal and state public health agencies are monitoring the novel coronavirus (COVID 19).  Daily updates are available from regular news channels.

The following information and resources were gathered from the CDC, World Health Org., 2-1-1, and CT United Way.


Good hand hygiene is key to protecting your health and the following actions are always encouraged to keep you/your family healthy:

  • Wash hands often with soap and water for at least 20 seconds. If soap and water are not available, use alcohol-based hand sanitizer
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Avoid close contact with people who are sick
  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Wash your hands after coughing or sneezing.
  • Clean and disinfect frequently touched objects and surfaces